Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its hefty hoagies built on sesame-seed rolls.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
328 reviews
5 stars
173
4 stars
62
3 stars
19
2 stars
24
1 star
50
What are people saying?
AI-generated from customer reviews
Food Quality
Customers generally praised the sandwiches for their taste and quality, particularly the bread and fresh ingredients, though some reported issues with stale bread and insufficient fillings.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff, leading to frustration among customers.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality, feeling that the value for money has declined.
Staff Friendliness
While some customers noted friendly and helpful staff, others reported rude or inattentive service, indicating inconsistency in customer interactions.
Order Accuracy
Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect sandwich preparations, contributing to a negative customer experience.
- JSJohn SalvatoreOct 30, 20255.0Excellent sandwiches. Very good food. Online app is Easy to use. Thank you.
- YTYolyana Tawfek TawfekOct 28, 20255.0the staff is really nice, the sandwiches are fresh, the store is decorated by season, pretty much great overall!!!
- MCM. CSep 28, 20252.0$12 for a small seasonal turkey and wow they skimped on the ingredients it was only one piece of turkey worth maybe .75cents and 1 cube literally of stuffing per length also barely a sliver of sauce. They are giving you less and less ingredients and jacking the price up. The last time I'm spending my hard earned $ with this business.
- AZAden ZimmerSep 24, 20255.0Management is fantastic at this establishment! Food was outstanding!
- LHLucy HoltonJul 31, 20251.0Long wait, which was understandable because they had a promotion and were busy. However, this photo I am posting, is of their Chicken cutlet Cesar salad sandwich and it only had 3 strands of Romain lettuce!!!! What?!?!? Where is the rest of the lettuce?!?!? Also, I asked for pickles, peppers and mayo on the side for 2 other sandwiches I ordered and there was NO mayo and only enough pickles and peppers for 1 sandwich. I also asked for the sandwiches to be cut in half and that didn’t happen. I understand they were busy, but this is unacceptable.