Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Royersford, PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
351 reviews
5 stars
220
4 stars
68
3 stars
23
2 stars
12
1 star
28
What are people saying?
AI-generated from customer reviews
Food Quality
Customers have reported inconsistent food quality, with some experiencing smaller portions and less meat than expected.
Customer Service
Mixed feedback on customer service; while some praised the staff as friendly and helpful, others reported rude behavior and poor handling of complaints.
Order Accuracy
Numerous complaints about incorrect orders and lack of attention to special requests, leading to customer dissatisfaction.
Pricing Concerns
Many customers feel that prices have increased while portion sizes and quality have decreased, leading to a perception of poor value.
Positive Experiences
Despite the negatives, several customers highlighted positive experiences with specific staff members and enjoyed the taste of certain hoagies.
- MBMike BeardNov 4, 20255.0Great tasting hoagie, but the roll was a bit stale or I would have given it a 5 star.
- DMDavid MeyerOct 27, 20254.0They really do pack their hoagie they are dense and fill you up. Little more expensive bc of it but you won't walk away still hungry
- SCStori ConeyOct 23, 20251.0I’m from Philly and ever single primos shop in Philly or close by all make the same good quality sandwiches. However I’ve been in the area for 10+ yrs and the quality is bad at this place an the service is cheeks. I’ll drive to Philly every time for primos, The Sandwich was so skinny I had to count the meat slices (5) go to jerseys mikes ppl. NO STARTS BUT THAYS NOT A OPTION.
- RWRoseann WeischedelSep 14, 20253.0I called to let them know there was an issue with my order, the witch who answered the phone needs customer service training. Don't you ever tell a customer " don't get attitudy with me" I'm the customer, who drove 30 minutes, chose you over 100 other places and psid $ 38 for 2 sandwiches and to get snark from an unprofessional food servant. I think not. Please dont do business here
- LCLewis CarmeanJul 20, 20253.0My mother came to pick up 2 hoagies. 1 Turkey and 1 roast beef with aged provolone. When she got the order she asked the girl if it had aged provolone. She said no I screwed up, sorry! My mom said he's not going to be happy. How hard was it to take the regular cheese off and put aged provolone on it like I asked for. I want what I'm paying for period! You need to pay attention to what your doing and make orders right. We are paying for it! So make it right. Thanks!