Primo Brands Delivery

4.3
165 reviews

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
170 Carando Drive, Springfield, MA
01104, United States

Reviews

4.3
165 reviews
5 stars
137
4 stars
0
3 stars
0
2 stars
0
1 star
28
  • AM
    Allison Marcoz
    5 days ago
    1.0
    I have had a problem with this company with 6/8 of my last deliveries and getting in touch with a human is next to impossible. I am looking for a new service.
  • SS
    Steve Swierzbin
    Jun 28, 2025
    1.0
    Primo brands suck been waiting for 2weeks for my delivery every day get text they are rescheduling my delivery just about ready to tell them come get your crap I’m done
  • JL
    Jon Letendre
    Jun 15, 2025
    1.0
    Ordered through Costco. Initial delivery went fine. Not in time window but that's no big deal. Setup on an every 2 week refresh. Never saw them again. 2 no call no shows for delivery. Been out of water for over 2 weeks. Can't ahold of anyone. AI chat is useless. Email response of 5-7 business days. We are going to find a different company. We had high hopes
  • CD
    chef Coffey dodge
    May 15, 2025
    1.0
    Their app is a scam. Won't let me cancel my account and then adds late fee 50% of the bill. Total scam which is illegal. I done reported them also they changed their name. Bad business practice loose customers.