Staff Professionalism
Customers consistently praised the staff for being friendly, knowledgeable, and professional, enhancing their overall experience.
Service Quality
Many reviews highlighted the quick and efficient service, with several customers feeling better after their treatments.
Ambiance
The facility was often described as clean and relaxing, with features like massage chairs contributing to a positive atmosphere.
Pricing Transparency
Some customers expressed frustration over unclear pricing and billing practices, particularly regarding introductory offers and membership terms.
Customer Support Issues
There were complaints about poor customer service, particularly regarding communication and handling of membership cancellations.