I’ve been a loyal Primanti’s customer for years, drawn in by the unbeatable Pittsburgh vibe; especially on game days. As a die-hard Steelers fan living in Hershey, PA, Primanti’s has always been a go-to spot to feel at home. Every single Steeler game, without fail, they’ve cranked up the audio so we can cheer every snap, groan at every penalty, and lose our minds over those iconic plays.
But today? Absolute betrayal. The Steelers vs. Patriots game - our boys in black and gold battling it out - and not a peep of sound. I show up early, grab a table, and settle in, only to realize the TVs are muted.
When I asked the server (who is great!) what was up, she sheepishly explained the manager’s ridiculous call: Since the Eagles were playing at the same time, he decided no audio for ANY game.
Not the Steelers, not the Eagles - nothing. Just a bunch of silent screens mocking us fans.
This is Primanti Brothers, a Pittsburgh institution! It’s not some neutral sports bar; we bleed black and gold here. That manager single-handedly sucked the soul out of what should’ve been an electric atmosphere.
Go watch the game at home or find a real Pittsburgh bar that remembers its roots. Primanti’s in Hershey, you’ve lost a customer. Fix this nonsense.
ADDENDUM: Our only issue was the manager’s initial insistence not to play audio for the Steelers v Patriot’s game due to the presence of Eagles fans. Fortunately, thanks in large part to the amazing service and mediation from our server Alissa, we met with the manager who eventually corrected the problem and, from the 2nd Q on, we had Steelers sound. Thank you Primanti’s for not forgetting your Pittsburgh roots!