Premier Indoor Comfort Systems

4.9
719 reviews

About

HVAC Contractor

Location

Premier Indoor Comfort Systems
39 Bended Knee Drive, Whittier, NC
28789, United States

Hours

Reviews

4.9
719 reviews
5 stars
687
4 stars
14
3 stars
1
2 stars
4
1 star
13

What are people saying?

AI-generated from customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Communication

Customers appreciated the clear communication from technicians regarding services and updates throughout the process.

Timeliness

Many reviews highlight the punctuality of technicians and the company's ability to respond quickly to service requests.

Quality of Work

The quality of installation and maintenance work is frequently praised, with many customers expressing satisfaction with the results.

Customer Service

Overall customer service is noted as excellent, with many customers recommending the company based on their positive experiences.
  • TM
    Teresa McDonald
    1 day ago
    5.0
    Excellent communication. Educated on current system. Options for further service discussed thoroughly. Friendly representative and excellent service.
  • CF
    Chuck Ford
    2 days ago
    5.0
    Charlie Ford is the absolute best guy to talk too. One of the easiest appointments I have ever scheduled. Super nice and laid back guy! Highly reccomend!
  • CH
    Christina Hawkins
    Oct 31, 2025
    5.0
    Adam Bellwood was fantastic!! We had a great maintenance check. Then something came up and we called in. He was here the same day and found our issue almost immediately. It was a simple fix. He explained the problem in detail and even let us know how to fix it ourselves, should it happen again! Great service. Very knowledgeable staff. Great products. And great people!
  • NK
    Natalie Kosnik
    Oct 28, 2025
    5.0
    Sam and Joel did a great, timely job installing our mini-split system. Mark was helpful at coordinating our installation and helping us to decide what unit to purchase.
  • UR
    Uday Singh Rajpurohit
    Oct 18, 2025
    2.0
    We’re very disappointed with this HVAC company. We called them five times for an emergency cooling issue at our rental cabin, and each time they said someone would call us back soon — no one ever did. This delay caused a lot of inconvenience, especially since the property is used by guests. Unfortunately, this isn’t our first poor experience with them. Even during previous services, their technicians were unprofessional and not dependable. Based on repeated issues, we do not recommend this company, especially if reliability and timely service matter to you.