Business Details
About
Copier Repair Service
Premier Business Technologies provides VOIP setup and installation, business cable tv, website development services, and copier leasing to the Baltimore, MD area.
Location
Hours
Reviews
4.8
16 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars0
1 star0
- SEShirley Walla eMay 29, 20255.0Excellent services
- RHReuben HambyMay 13, 20255.0ODDY'S TEAM IS AMAZING!!! MS. REGINA, JOHN, AND ALEJANDRO ARE THE BEST CUSTOMER SUPPORT. SKILLFUL, KNOWLEDGEABLE, EFFICIENT, AND SOO KIND. THE SERVICE I RECEIVE FROM PREMIER TECH IS SUPERB, AND THE STAFF IS NEXT LEVEL!
- KCKelly ClarksonNov 24, 20225.0Jay came out to service our copy machine, he was able to resolve the issue so quickly! He was so nice and thoroughly answered all the questions that I had about this copy machine.
- HJHank JohnsonOct 5, 20185.0I Highly recommend this company. They have very good products and outstanding customer service. I couldn't be more pleased with their overall service. I would give them 10 stars if it was available.
Frequently Asked Questions About Premier Business Technologies
What is the difference between leasing and renting a copier?
Leasing involves a longer commitment, usually 36 to 60 months, with lower monthly costs and includes service and maintenance. Renting is designed for short-term needs, offering more flexibility but at a higher monthly rate. Rental periods can be as short as daily or weekly, or extend to several months.
How much does it cost to lease or rent a copier?
Leasing costs typically range from $100 to $200 monthly, varying based on the model, volume, and lease duration. Rental costs are generally higher per month than leases and depend on the rental period and type of device. Short-term rentals can be particularly suitable for events or temporary requirements.
What's included in my lease or rental agreement?
The agreement typically covers the copier hardware and a service and maintenance plan, which includes toner, parts, and labor. Unless specifically mentioned in your plan, supplies such as paper are usually not included.
Can I upgrade or change models during the term?
Most agreements permit upgrades. The common practice is to apply the remaining balance of your current agreement towards the new machine when upgrading.
What happens at the end of the lease?
At the lease's conclusion, you typically have several options: return the machine without further obligations, purchase it at a pre-determined price (either fair market value or a $1 buyout), or renew your agreement or upgrade to a newer model.
Are there hidden or additional fees?
Be aware of potential extra charges such as overage fees (ranging from $0.02 to $0.15 per additional page), rush service fees ($75 to $200 per visit), and supply delivery charges ($15 to $45). It's also important to note any automatic renewal clauses and set reminders 3 to 6 months before the end of your term.
Can I terminate the lease early?
While leases are generally non-cancellable, there may be options available. These could include paying off the remaining balance, transferring the lease to another business through an assumption clause, or negotiating termination or buyout terms with the provider.
Is insurance required?
Some lease agreements require equipment insurance, which may cost around $15 per month. Alternatively, you may be able to provide proof of coverage through your existing business insurance policy.
How does installation and support work?
Installation is typically included in the agreement. This may involve remote setup or on-site technician support. Most providers guarantee response times of next business day or faster, depending on your location.
Will the copier work with all computers (Windows, Mac)?
Most copiers are network-ready and compatible with both Windows and Mac operating systems. Mac users may require a PostScript module, which is often available as an optional add-on for many devices.