Business Details
About
Water Damage Restoration
Preferred Choice Restoration provides water, fire, mold and asbestos 24/7 emergency clean up and reconstruction in Phoenix, AZ and surrounding areas.
Location
Hours
Reviews
4.6
366 reviews
5 stars
316
4 stars
15
3 stars3
2 stars4
1 star
28
- WDWilliam John Dunlap1 day ago5.0Was away for the weekend, came back to a cracked water heater and water in places ypubwouldnt want. My insurance set me up with preferred. What a great company. Handled all the problems like the champs they are. Took care of the entire process seamlessly. Including the plumber and construction. Had some issues due to the water sitting for days, and had the right process to mitigate Any problems that came up. A great responsive company and would recommend them.
- BKBeverly Krueger6 days ago5.0Set up appointments and came on time. Good communication. Always let me know what they were doing with the insurance company. Great Company to work with
- TYTy YoungOct 12, 20251.0Clint would not replace the garage door for six months (March to September) even though it was paid for by my insurance company. Then, when he finally did, it doesn't work. Now he's not replying to my messages since September 25th and it is now October 12th.
- MPMaria POct 7, 20255.0Fernando was amazing was a great comunicación with me and the insurance explained the entire process would hire him to work with me if I could
- AAArleneSep 25, 20255.0Fernando did a great job today. He explained everything he was setting up and was very patient with all my questions.
Frequently Asked Questions About Preferred Choice Restoration
What is the fire damage restoration process?
Fire, under any circumstance, is devastating. We handle each job with care, integrity, and respect; we understand your most precious assets may be damaged and irreplaceable. We are here for you and will go above and beyond to make sure the fire restoration process is as easy on you as possible.
Can we start cleaning the fire damage ourselves?
Please wait for our professionals to do the fire restoration clean-up process, as soot particles can spread around and cause more damage.
What type of water damage does PCR treat?
We treat all water damage leaks. Anything from roof leaks to toilet break.
What is the water damage remediation process?
First, water is extracted, and the area is sanitized with an anti-microbial agent and dried out. Drying typically takes 3-5 days. During those 3-5 days, we check the moisture levels daily to ensure the levels are dropping. We use up-to-date equipment and moisture meters to ensure all water has been discovered. Once the relative humidity has dropped below the required saturation level, the equipment is removed, and repair of the damaged area is conducted.
How quickly can you respond to a water damage emergency?
Our team is available 24/7 and typically responds within an hour to assess and start mitigation.
Are your services guaranteed?
Yes, we stand behind our work and offer a satisfaction guarantee on all restoration services.
What are the signs of water damage in my home?
Look for discoloration on walls or ceilings, peeling paint, mold growth, or a musty odor, which may indicate water damage.
What makes your water damage remediation services different from competitors?
Our commitment to customer satisfaction, rapid response times, and state-of-the-art equipment sets us apart in providing effective remediation services.