Precision Realty

Reviews

• MM

  Maisie

  5 days ago
  1.0
  Precision Realty & Management discriminates against applicants based on national origin. We never said we lacked Social Security Numbers — only that much of our income is international, so certain U.S.-specific documents (like tax returns) don’t exist in countries without income tax. Instead of addressing that, Kelli Bigby flatly refused to process our application, stating they “require SS cards.” That is not a neutral “verification process.” Under the Fair Housing Act (42 U.S.C. § 3604), policies that categorically exclude applicants without SSNs have a disparate impact on non-U.S. citizens and amount to discrimination based on national origin. HUD has repeatedly warned housing providers that requiring SSNs, without offering alternative methods of identity or income verification (ITINs, passports, visas, foreign credit reports, employment letters), is unlawful. Assuming Americans never work abroad and assuming non-citizens cannot have SSNs is both wrong and discriminatory. Even if neither of us were U.S. citizens, Precision Realty would still be breaking the law by refusing to even consider our application. This is Houston — an international city. If a brokerage cannot handle applicants with global backgrounds, it shouldn’t be in this market. Precision Realty needs to decide whether this is a Kelli Bigby issue or a company-wide violation of federal housing law. Either way, as landlords ourselves, we would be horrified if our own property manager behaved like this and engaged in illegal discrimination. And as future buyers, we will avoid any property tied to this firm.
• SL

  Sahn Lam

  Jun 25, 2025
  5.0
  Sandra just helped me sell my rental properties and she got it done right. I've been working with her for a bit over 10 years as both my agent and property manager, and she never disappoints. As a remote landlord, having Sandra and her team handle everything has been a lifesaver. We've been through a lot together - including that massive hurricane that flooded most of Houston (Hurricane Harvey I think?). Sandra kept my properties in good shape through all of it, which wasn't easy. The peace of mind of having a fair and competent representative was honestly priceless.
• NS

  Nicola Stein

  May 9, 2025
  5.0
  Lola is always on top of any repairs, issues, payments, etc. that are needed for my rental unit. I always appreciate the help and kindness.
• DH

  Dennis Hill

  Apr 3, 2025
  5.0
  Very professional & honest people
• JR

  Jenny Roberson-Mayer

  Sep 20, 2017
  1.0
  This rental company has left one of their properties to sit for three weeks now after the flooding from hurricane Harvey. Bc of this company our once nice neighborhood has to deal with the infestation bad black mold this negligence he caused,.