Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly in assisting with product selection and addressing concerns.
Installation Quality
The installation teams received high marks for their professionalism, efficiency, and attention to detail, with many customers expressing satisfaction with the final results.
Product Selection
Customers appreciated the wide variety of flooring options available, noting the quality and aesthetic appeal of the products offered.
Communication
Overall, communication throughout the process was highlighted positively, with many customers noting timely updates and responsiveness from the team.
Mixed Experiences
While most feedback was positive, some customers reported issues with pricing transparency and specific installer behaviors that detracted from their experience.