We first inquired with Pozarski in September of 2021 and they’ve been stringing us along for over a year. We call them and they say that they’ll call us back and they never do. When they don’t answer, we can’t leave a message because their voicemail inbox is full. We email with no responses. I’ve never worked with a company with worse customer service. They originally gave us a recommendation to install a retaining wall to address drainage issues that is damaging our foundation. They said they’d do the contracting work for us but have not followed though for over a year. We’ve wasted a whole year in fixing this problem, leading to more damage to our home. We’ve now given up trying to work with them and have hired another company. I would not recommend trying to do business with this company.
JK
J Kowske
Nov 10, 2021
1.0
Set them up to complete a job in my basement during the winter of 2020-2021. He did not complete the job. He told me he would do it during the summer of 2021 and has not done the work and will not return my phone calls or my texts.
BT
Brian Terreau
Aug 24, 2020
5.0
I hired Pozarski concrete to do the foundation and slab for a garage addition to my house. Greg Pozarski was responsive, professional, and gave me a very reasonable quote. I set things up with him and things proceeded as planned. I've spoken with many other concrete contractors and in general, they seem to not *need* the work right now, and therefore often don't even take the time to respond to a voicemail or email. Pozarski concrete seemed to care about me as a customer, and communication was far better than with other contractors. The work was completely in a timely, clean, manner - and the entire crew was extremely friendly as well.
Overall I'm very happy with the entire process with Pozarski concrete. I hope that at some point when work isn't so easy to come by that Pozarski concrete will be rewarded for always treating their customers right - not just when times are tough.