The manager rasha and pasha cussed me out because I found a bug in my chicken rice bowl! Don’t come to the villa park location unless you want to be harassed
TK
The Khans
Oct 6, 2025
5.0
One reason I prefer Peri Peri is that the chicken is grilled, not fried. Sauce is always great and this outlet has everything #halal. The amount of chicken in the burger was very reasonable. The staff was very courteous.
#fastfood #Portuguese #Chicago #food #travel
JZ
Jennifer Ziolkowski
Oct 2, 2025
1.0
I had a very disturbing experience at this restaurant. Upon entering the bathroom, I saw an employee washing his feet in the sink. He then attempted to take my order at the front counter while wearing a wet shirt.
When I brought this to the manager’s attention, she dismissed my concerns, told me it was for prayer, and rudely asked if we had a problem with that. She offered no apology, acted as if this was acceptable behavior, and even yelled at us, saying she didn’t need our money, before walking into the kitchen.
This is unacceptable in a food establishment, both for health and professionalism. The behavior from management was shockingly inappropriate and raises serious concerns about cleanliness and food safety.
RM
Rizwan M
Sep 23, 2025
1.0
I used to go here a lot back when it was still called Porto’s Peri Peri, and it was honestly one of my favorite spots. The food was flavorful, consistent, and the customer service was excellent. Unfortunately, since the rebrand to Port of Peri Peri, things have gone downhill.
Today we ordered 2 family packs, and I was shocked at how much the quality has dropped while prices have gone up significantly. The food was nowhere near what it used to be—bland, poorly prepared, and just not worth the cost. It’s disappointing to see how far this place has fallen, and I honestly wouldn’t be surprised if they start shuttering stores at this rate.
Definitely not the same place it once was, and sadly, I won’t be coming back.
OH
onti hoque
Sep 18, 2025
1.0
We went for lunch and took a whole chicken. The chicken was not even warm. And it tasted like it was frozen for a long long time and it has a smell. So we complained and asked if they could change the chicken and give us a hot one. The staff in the front called the supervisor and he came and straight away started arguing with us that he wont change it,he can only re-heat the chicken so we said this chicken is not smelling right then the arrogant supervisor pulled the religion trigger and asked us if our religion permits us to waste food!!!!!!
We wondered if his religion permits him to serve bad rotten cold food to customers and do business like this? He was literally shouting with us. We were shocked at his behavior!!!!
We just left the place because we were disgusted by their service. They did refund the money tho.
But this is extremely bad customer service and food quality a restaurant can serve. This is how a business loses its popularity and customer.
Extremely disappointed!!!!
Will never go back there again!!!!