Pollo Tropical

3.4
1029 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
4713 Flamingo Road, Cooper City, FL
33330, United States

Hours

Reviews

3.4
1,029 reviews
5 stars
421
4 stars
154
3 stars
112
2 stars
78
1 star
264
  • KM
    Kathy Martinez
    Oct 10, 2025
    1.0
    This place has gone terribly wrong. Service is terrible. Got my order wrong.Guy at window did not give a receipt when asked. Not sure why he stayed machine not working. Needs new management to clean this place up
  • DD
    Debbie
    Oct 1, 2025
    2.0
    Found plastic in my food
  • BH
    Brian Haines
    Sep 28, 2025
    3.0
    At this particular Pollo there is always something wrong. Either the order isn't right, or they didn't put utensils in the bag or something.
  • SL
    steve leon
    Sep 22, 2025
    1.0
    Went there for the first time in years. The chicken in the sandwiches were half the size and 30% more in cost than what I remember the last time. The tables were dirty. The staff could barely speak English. Complete waste to buy two chicken sandwiches, no drinks for almost $15.
  • JM
    JOANA M
    Sep 16, 2025
    2.0
    Food is always great, but the customer service always disappoints. Was handed my order today and it was the wrong size (family not personal) In a polite way I let her know… she takes my order and says… TO MY FACE “ugh I can’t”