Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
1,541 reviews
5 stars
665
4 stars
292
3 stars
164
2 stars
108
1 star
312
- GAGerald E. Archambault4 days ago1.0Lacking in quality and service. DO NOT order on Uber or Doordash. They mess up almost everytime
- EREnrique RamosAug 31, 20252.0Ordered food thru the app. Said it would be ready by 9:47pm. Got to the restaurant at 10:00pm. Guy from drive thru told me food was not ready. That i would have to come inside.While inside I still had to wait another 15 minutes. When I asked when would food be done the lady at the register had the worst additude.
- KRKarime ReyesAug 27, 20255.0Eduardo Menderos, the manager, what an amazing service! I ordered and paid by mistake a cup of soup to the wrong location... when I went to pick it up Eduardo realized and informed me about the mistake. He kindly gave me the soup at no additional charge! 😊
- RMrebecca mccoyAug 25, 20255.0I just wanted to start off with that it’s rare for me to write a review. Steffanie at the drive thru has serviced me twice now, and she is the kindest and best drive thru staff I have ever seen from ANY fast food restaurant let alone restaurant in general. Very efficient, lovely personality, and truly has brightened my day both times I’ve been.
- KLKeith LewisAug 17, 20255.0Vaguhan went above and beyond the expectations of customer service. GIVE THIS MAN A RAISE.