Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
2,431 reviews
5 stars
1,082
4 stars
498
3 stars
350
2 stars
162
1 star
339
- JVJohanna VillanuevaOct 12, 20255.0Excelente atención increíble
- RERaichele EllisonOct 5, 20251.0Terrible service, missing food items and they didn't give me a receipt. They really ruined my families night and I can't get a refund because they won't answer the phone. Never coming back to this Pollo.
- DSDiamond SmithOct 4, 20254.0I love this location because they are fast and the food Is always fresh . When I got home me and my wife started eating and noticed how hard and dry the rice was. We couldn’t enjoy it how we want too because of that. I just want them to pay more attention to how they cook things for now on. Whoever ate this batch of rice as well can tell you how hard and dry it was. That’s why I rate it what I rate it cause this the first time this happened to us.
- SLSarah LawsonSep 8, 20251.0I don’t really know the full details however there was a customer asking for a refund, the manager Johnathan refused the refund, she asked for the food back which the manager Johnathan threw away which is very wasteful, the manager refused to give her the food or a refund to the point she called the police… the whole situation on the managers behalf was very unprofessional, he really lacks management skills. I wasn’t involved in the situation but it really left a bad taste in my mouth. WILL NOT BE RETURNING
- MMMarieSep 8, 20251.0What a great location if you’re in the mood to talk to an arrogant, disrespectful, incompetent and problematic manager that’ll try to not only steal your money but not even provide the food you paid for! Nice going to the Manager Johnathan, that not only me but other people in the store knew he was in the wrong and told him so, but he felt like he had all the power in the world just because of his position. Really hope the employees are treated better than the customers are at this point.