Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Niurka es la mejor siempre me consciente con la salsa deliciosa de ajo. No los cambio en esta sucursal 👍🏻
JM
J M
Sep 19, 2025
5.0
Pollo
LP
Lena HostFL (PBC)
Sep 11, 2025
5.0
Friendly stuff . All good was good fresh
Made . Clean and invited
DR
DJ Big Ralph
Aug 22, 2025
5.0
I have never been to any Pollo Tropical and received such wonderful customer service right from the start. Even 10 minutes before closing, the greeting voice coming through the intercom was so polite it truly shocked me in the best way.
When I pulled up to the window, I was met with a smile and even more exceptional service. I had to ask her name so I could leave a review—thank you, Consuello (Assistant Manager)! It was definitely a pleasure being served by you. I will be back!
SS
sportyata
Aug 22, 2025
5.0
I went through the drive-thru at Pollo Tropical and was helped by a wonderful lady named Consuello. Even though it was just a quick interaction, she completely stood out and made the experience great. She was so kind, patient, and had such a sweet personality. You could really tell she enjoys what she does and cares about the people she’s helping. Consuelo greeted us with such a friendly and positive attitude, and it honestly made the drive-thru feel personal instead of rushed. She double checked our order, made sure everything was right, and did it all with a smile. It’s small things like that which leave a big impression. People like Consuello make a huge difference. she turned a regular food stop into a really pleasant experience. She’s amazing at her job and deserves to be recognized for the way she treats customers. Thank you, Consuello, for being so sweet and making our day brighter!