Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
The service here was good. It is a "fast food" experience but the food offerings are all mexican comfort food inspired. Dishes rang from a choice protein with white rice and black been to chicken sandwiches and potato wedges. The quatro leches dessert was good but not recomended for anyone who has issues with food textures.
KF
Keny Francois
Oct 7, 2025
1.0
They always miss something in your order
FM
Filipe M.
Oct 6, 2025
1.0
GARBAGE service, mediocre food served at a barely warm temperature, and at an exaggerated cost. Eating at pollo tropical is comparable to paying a premium price to be intentionally disappointed. Ever since covid they hiked up their prices and got rid of the sauce bar. There's no reason to eat here especially when places like La Brasa and so many others like it exist. NEVER AGAIN
AM
Anderson Macario
Sep 29, 2025
5.0
La comida siempre caliente y fresca tengo muchos cerca de mi en West palm pero no los visito solo esta locación me gusya es muy limpio como todo en jupiter
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Coren Cano
Sep 16, 2025
1.0
Worst customer service
Falsely advertised menu that staff acknowledges and simply States "sorry we will let corporate know" but then does not honor the falsely advertised item. Spoke with a manager and they just simply apologize and do nothing about it what happened to customer service. It used to be when something like that would happen and they would acknowledge their fault, honor whatever it is. Not here the manager simply said well now you know for next time 😢😢