Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
1,013 reviews
5 stars
435
4 stars
165
3 stars
104
2 stars
61
1 star
248
- MGMarquis Gtoday1.0Terrible customer service. Was 2nd in line today. 1st customer was helped. Told me 1 second. Helped the 3rd customer and 4th. Turned around and spoke to 2 co workers in Spanish and walked off. 1 dine in customer asked for a refill and the associate proceeded to help her. Another dine in customer asked for a refill, which was also fulfilled. After both, the associate again proceeded to speak with the same 2 associates in Spanish in which I responded in Spanish that I was going to leave a negative review because I don't appreciate the service and as I was leaving, she apologized and asked how she can help and I told her she can't anymore. 4th time there, won't return for a 5th
- MDMs DollOct 10, 20251.0Make sure to check your food before you leave at this location. They gave me an old dried chicken. That look like it's been sitting around for hours. I was disappointed when I got home.
- AFAnishka J. FarringtonOct 7, 20255.0It's been so long since I've eaten at any Pollo Tropical because I moved to Atlanta. My No. 8 quarter chicken platter dark meat with black beans and white rice, was just as delicious as I remembered! I'm such a true South Floridian because the only place I wanted to dine at was Pollo Tropical, chicken on the grill! Lol. My chicken was flavorful, seasoned well, and it hit the spot.
- LBLuis BlancoSep 28, 20251.0I ordered the tropical trio since it was supposed to come with chicken, pork and steak, I get home and sit down to get ready to eat after a long day only to find out that they did not give me the chimichurri steak that comes with the tropical trio and that 1 of main reasons why I ordered it and seeing that it was about a 20 minute drive I was obviously not about to dive back there
- GGGustavo GonzalezSep 26, 20251.0Muy mal servicio. Nada amable para atender la chica que está tomando las órdenes, pero lo más terrible era que no tuvieran cucharas en el restaurante, por lo cual tuve que salir a otro lugar a conseguir una, para poder tomarme la sopa que ya había comprado y que no me advirtieron que no había cucharas