Pollo Tropical

3.9
3403 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
1454 Alton Road, Miami Beach, FL
33139, United States

Hours

Reviews

3.9
3,403 reviews
5 stars
1,716
4 stars
660
3 stars
408
2 stars
198
1 star
421
  • FF
    Felicia Franks
    2 days ago
    2.0
    I visited this place while on vacation, the workers are rude. They need to be retrained on how to serve customers.
  • SF
    Samuel Forte
    4 days ago
    1.0
    The table are not stable they wobble while you’re eating the place is filthy the Bathroom is filthy Will you place your order to dining it takes 15 to 25 minutes to get your food employees are not friendly they eat and drink while they take your order. This pollo tropical is filthy Disgusting.. This branch should be a shame of themselves and whoever owns this should be a shame of yourself!!! This place is disgusting unprofessional filthy every time I go I gotta clean my table in my seat!!! Noo good !!!!!
  • TT
    The7nUp
    5 days ago
    1.0
    It is unfathomable, that a recurring customer of over 15 years is forced to wait over one hour just to get his food delivered, especially when the customer lives a mere 4 blocks away, from the Alton Rd. Store, PT #10018, just to have the order finally arrive with putrid. stale food that tastes like yesterday's leftovers! I asked for plates, napkins which none were sent, just the delivery person only one hr late!. Never ever! again! buying a single piece of bread from Pollo, not me! not my entire family and neither will my friends!
  • CZ
    Claudia Maria ZB
    Oct 12, 2025
    1.0
    Nos enfermamos todos del estómago el lugar se ve sucio asqueroso, el servicio pésimo, deberían de llamar al county health department es un asco
  • BB
    Ben
    Oct 1, 2025
    1.0
    Went to polo tropical feeling good left feeling bad , I threw up 2 times after eating the food consistently using bathroom , now I’m completely sick, I don’t recommend this location food was terrible, how do you serve somebody this type of food was disgusting , never eating polo tropical again.