Pollo Tropical

3.5
1798 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
2298 Congress Avenue, Boynton Beach, FL
33426, United States

Hours

Reviews

3.5
1,798 reviews
5 stars
705
4 stars
334
3 stars
239
2 stars
140
1 star
380
  • GP
    Gail Parker
    2 days ago
    4.0
    Food to go was excellent. Did not get what I ordered I suspect order taker was new. Also did not receive sauces requested. I will go again.
  • LD
    leydis dominguez
    5 days ago
    1.0
    I'm done with this place. Terrible everything...except for their black beans.
  • JD
    Jonathan Delarosa
    Oct 12, 2025
    1.0
    I recently moved to the area and ordered pickup two weeks in a row. Both times, my food wasn’t ready until about 30 minutes after the scheduled pickup time. As I’m writing this, my order is still not ready — it’s now more than 30 minutes late.
  • RC
    Rick Cruz
    Oct 7, 2025
    1.0
    I ordered a Pollo Tropichop today and was extremely disappointed. When I got home and opened my meal, there was no chicken at all—just the base ingredients. For a place called Pollo Tropical, you would expect the chicken to be the main part of the dish. Very frustrating experience and a waste of money. Definitely not what I paid for.
  • EL
    Erline Lorjuste
    Oct 3, 2025
    5.0
    Delicious! It was a family meal,fresh, flavorful, and just perfect. Will definitely order again!