Pollo Tropical

3.9
1363 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
19911 N. W. 2nd Avenue SR7, North Miami, FL
33169, United States

Hours

Reviews

3.9
1,363 reviews
5 stars
662
4 stars
286
3 stars
154
2 stars
92
1 star
169
  • BM
    benjamin mansilla
    Oct 8, 2025
    5.0
    Buen pollo el mejor de todos los tropical
  • NE
    Nicholas Englert
    Oct 6, 2025
    2.0
    I was hoping to get something quick and easy after a long day at work. Although the food was decent I cannot forget the horrible attitude by the employee Dayanna. I asked for a number 4 with no tomatoes and I was literally shocked by the very rude and sarcastic response from her stating “you should have just order number 3 and add what you want. She wouldn’t make eye contact but that did not stop me from seeing her eye roll from my order. I’ve never seen an employee so inconvenienced by a customer. I hope this is not normal behavior by Dayanna
  • AX
    Arpo X
    Oct 1, 2025
    3.0
    Comimos muy rico en este Pollo Tropical. Lo que creo que pueden mejorar es la limpieza de las mesas y ademas la atencion del empleado de la caja, poco empatico y no muy buena onda. El resto todo bien. El pollito muy rico y el arroz y porotos muy muy sabrosos !
  • JK
    Jacob Klein
    Sep 27, 2025
    4.0
    Exquisite
  • GN
    Gregory Neloms
    Sep 6, 2025
    1.0
    Do not order a Cesar salad from this place if it’s for delivery. They NEVER give you dressing. Which is insane because that’s what makes a Cesar salad a CESAR SALAD!! It’s just dry lettuce and chicken crumbles! Not enjoyable!