Pollo Tropical

3.7
2267 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
489 FL-436, Altamonte Springs, FL
32714, United States

Hours

Reviews

3.7
2,267 reviews
5 stars
1,012
4 stars
480
3 stars
266
2 stars
156
1 star
353
  • DF
    Diospyros Cichon Fuentes
    Oct 16, 2025
    5.0
    Staff are very courteous, drive thru was quick and very attentive to orders. Food is great as always. Right portion well seasoned and great taste.
  • LB
    Leigh Ann Burke
    Oct 14, 2025
    5.0
    I absolutely loved my 2 piece chicken platter!! I got the all white chicken w/ white rice and black beans and added a side of macaroni and cheese( so glad I did because it was delicious!). Also had it with the garlic cilantro sauce, fantastic!! Enough for two meals. Very, very good!!
  • TL
    torris lewis
    Oct 13, 2025
    1.0
    This is the slowest place I've ever seen. 30 minutes to get something to eat. Wow.
  • CK
    Carmelo Rebollo (kimbo)
    Oct 13, 2025
    1.0
    Terrible Customer Service card reader kept saying communication error and the cashier kept blaming our card saying we were the problem told them to check us out on other register got completely ignored. Ended up at Taco bell next door and guess what my card worked completely fine guess it wasnt us after all. Do better pollo tropical.
  • DS
    D S
    Sep 25, 2025
    4.0
    Grilled chicken cooked on the bone was delicious, but separate chicken breasts w/o bones was not as juicy. I’ve rediscovered this restaurant and have been very pleased