Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
2,072 reviews
5 stars
976
4 stars
358
3 stars
221
2 stars
133
1 star
384
- OJOctavia Jackson3 days ago2.0I went here today 10/20/25 to purchase lunch. I ordered a chicken wrap meal which costed about $11. I waited about 15 minutes with no complaint. It was pretty busy inside the restaurant. Well the lady gives me my food and I leave and come back to work, as I was on my lunch break, only to find half a meal. Wrap present but no side. Due to me having a limited break I can’t just go back and have them correct it but it sucks to have patiently waited, pay full price but the product I paid for was shortened. Pretty bumpy experience to say the least. I guess that’s just money wasted 👎🏾.
- EDExilas Alex Delphin6 days ago5.0I really love this establishment and franchise... The customer service was truly amazing and the staff was very friendly... I felt welcomed and was treated very respectful... I ordered the $19.99 Family Deal which is an awesome fix for friends waiting for something great to enjoy.. Thank you all for what you do... Everything was great, although the meat was a bit dry, but we enjoyed our meal...
- BPBritt PowellOct 15, 20255.0Wife was having a bad day and Pollo is her cheer-me-up food. Dude in the drive through was so kind. Love this place
- RRRoyOct 8, 20255.0Raquel Medina is an outstanding manager. Beats expectations. Brought back the West Colonial Pollo Tropical back to life.
- RTRita ToombsSep 25, 20255.0Services lady was very friendly this was ours first time @Pollo Tropical the pork was to talk about so was the bean& yellow rice we we're visit Family in ft Lauderdale and hear some good things about the food very good and fresh Thank ATL