Pol's Heating and Cooling

5.0
477 reviews

About

Heating ContractorAir Conditioning ContractorAir Quality ConsultantHeating Equipment SupplierAir Duct Cleaning ServiceDrywall & InsulationHVAC Contractor
Here at Pol's Heating and Cooling, we find your solution, (on any budget), to your comfort needs, with 24/7 service. We are rated A+ with the Better Business Bureau and we have a 5 star rating on Google and over 20 years of experience. We pride ourselves on professional, quality work and value our customer's satisfaction. We look forward to working with you!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Pol's Heating and Cooling
10313 Cogdill Road, Knoxville, TN
37932, United States

Hours

Reviews

5.0
477 reviews
5 stars
471
4 stars
0
3 stars
1
2 stars
1
1 star
4

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional service provided by Nathan and his team.

Timeliness

Many reviews highlighted the quick response times and prompt service, often with same-day appointments.

Honesty and Integrity

Numerous customers appreciated the honest assessments and transparent pricing, with no pressure to upsell unnecessary services.

Quality of Work

The installation and repair work were frequently described as efficient, professional, and thorough, with many customers expressing satisfaction with the results.

Overall Satisfaction

Overall, customers highly recommend Pol's Heating and Cooling for their HVAC needs, citing exceptional experiences and reliable service.
  • MW
    Melody Woods
    Nov 7, 2025
    5.0
    Technician was very professional and polite. He was on time and got the job done in a timely manner. Pol's installed mt unit and has maintained it for several years.
  • BB
    Butt Butt
    Nov 5, 2025
    5.0
    I have never been so happy with the honesty and knowledge that Nathan had. about fixing my heat pump. Prices were very reasonable and he advised me about my specific unit. Nathan helped to restore my faith in repairmen because they are few and far between.. Thanks Nathan and God Bless
  • CV
    Cliff Vaughan
    Nov 5, 2025
    5.0
    I have multiple rental properties and need quality and prompt HVAC services on an ongoing basis. I had a gas heat system in a home that failed to start when the weather cooled. Nathan came out and diagnosed the problem and ordered parts and in 48 hours the heat system was up and running. Nathan was very knowledgeable about the system and is very professional to work with. I highly recommend Pol's heating and air.
  • PG
    Peyton Givens
    Oct 25, 2025
    5.0
    Wanted to give a shoutout to Nathan on the Pol’s team! He took time to come out to our place over the weekend and got our heat back on in less than 15 minutes. He even took the time to explain exactly why our heat went out and how to troubleshoot. All the while, he was very friendly! Can’t recommend these guys enough. They rock!!
  • BS
    Bridget Stuart
    Oct 23, 2025
    5.0
    It’s been hard to find an honest contractor, but I finally found one. I don’t know anything about HVAC systems so he (the owner) could’ve told me almost anything and I probably would’ve believed him. It was something simple and nothing needed to be fixed! Thank you so much! When he left my house my neighbor said, that’s a great guy. All the neighbors love him.