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Debbie Wilkerson
2 days ago
RICK,MY SALESMAN WAS SO NICE AND VERY HELPFUL WITH INFORMATION ABOUT THE CAR . ALSO,THE YOUNG WOMAN WHO HELPED WITH THE FINANCEING PART OF THE SALE WAS VERY INFORMATIVE AND HELPFUL WITH EXPLAINING ALL THE DETAILS OF THE SALE. THANKYOU VERY MUCH.THE EXPERIENCE WAS GREAT!
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Celeste Caldi
5 days ago
We had such a great experience at Pohanka! Evan Ford was our salesman, and even though this was his first truck sale, he handled it like a pro. He went above and beyond to make the process quick, smooth, and enjoyable. Everyone we interacted with at Pohanka was welcoming and professional. We’ll definitely be returning for future purchases and highly recommend Evan and the team at Pohanka!
Review:
I visited the Frx DSL Arbouger branch looking for a spare tire for my Chrysler, and it was a very disappointing experience. The staff who assisted me were completely unhelpful and showed no interest in customer service. Even though the spare tire was available and suitable for my car, they refused to provide it. I am extremely disappointed with their professionalism and treatment. I strongly advise caution when dealing with this branch.
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Alyssa Crockett
Sep 8, 2025
Alberto Escobar was absolutely amazing every step of the way! If you go to Pohanka CDJR I highly recommend Alberto. He was very helpful, knowledgeable, and genuinely kind, which made my first car buying experience a great one. Take the drive up to Pohanka in Salisbury, MD, you won't be disappointed! Thanks again for helping my family and I get the 2017 Chrysler Pacifica!! 🫡
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Joseph Glardon
Aug 31, 2025
I came in looking like a scrub but I was treated with respect. My salesman Patrick was patient, kind, personable, respectful and mature beyond his young age. He was really just amazing. The manager, John, was very helpful and shared experienced insight. They were extremely patient with me until I found the truck I was in love with. I couldn’t be happier unless you gave me the truck for free. All of the staff was kind and attentive even when I wasn’t working with them directly. Sydney did a really thorough job explaining all of my benefits and options all while being understanding and patient. Even the young man in the service department had useful insights that helped me decide on my purchase. I think you have a strong, well rounded team at Pohanka Dodge Jeep and Ram. Nobody tried to cut throat. I shopped around a few dealerships before feeling completely comfortable at this one. I would highly recommend a friend or family member to shop at Pohanka D,J, & Ram. I wish I could give the same praise to your Ford dealer across the street. I actually set out to buy a Ford. I’m kind of glad they pushed me to exploring other options. Obviously, I can’t give enough praise to the staff at Pohanka Dodge, Jeep, and Ram! Thank you so much!!