Customer Service
Many customers praised the responsiveness and helpfulness of staff members like Connie and Angela throughout the leasing process.
Maintenance Issues
Several reviews highlighted significant delays and problems with maintenance requests, including unresolved plumbing and HVAC issues.
Negative Experiences
A number of customers reported negative experiences related to move-out charges and perceived unfair practices, leading to accusations of being scammed.
Professionalism
Some reviews commended the professionalism and efficiency of the property management team, particularly in handling property management and tenant relations.
Mixed Reviews
While many customers had positive experiences, there were also numerous complaints about the company's practices, indicating a divide in customer satisfaction.