GA
Gonzalo Alonso
Aug 21, 2025
PMI Metrobay in the Tampa area is professional, honest, and reliable. They truly care about their clients, always respond quickly, and handle everything with integrity. A property management team you can count on for peace of mind!
DB
Daniel Berthiaume
Aug 8, 2025
PMI has always keept me informed as to everything
How clean the house is
If any reapirs are needed
Always have repair companies on hand
I give them 5-******
RJ
Rachel Jewell
Jul 14, 2025
PMI MetroBay has been amazing to work with! They respond quickly to any questions or concerns. It's been a smooth and professional experience from day one. Highly recommend!
KV
Katia Vital-Herne
Jul 14, 2025
Excellent service! Clear communication every step of the way. A truly reliable team!
I really liked living at this apartment and I thought Alexis was very communicative and helpful. However I had a very bad experience with this place. I had planned to move out early due to a family issue. I had lined up someone to take over my lease that was already a tenant (they were month to month at the time and were well known by the landlord). Since I thought this was all set up, I began my move and was told that they could do a move out inspection as soon as I was out.
The tenant decided to back out and I was left on the hook for another month's rent. Unfortunate but understandable. Then I noticed that the apartment wasn't listed online. When I asked, I was told that black mold was found. My response was that if there was black mold in the apartment, I shouldn't have been living there anyway and I had pictures to prove the place was professionally cleaned when I vacated. After several emails and another month, I was still being charged rent. At this point, I was told that there would be a claim for renter's insurance since the place was not livable for April, but that never panned out.
Instead my charges were sent to a collections agency that wanted immediate payment or they would send it to a different agency. Thankfully the charges were reduced to just one month. I'll pay it eventually, but I would have stayed the remainder of my lease or found my own subtenant had I known this would happen.
I really don't think it was the property manager's fault, so two of these stars are for her.