Staff Professionalism
While many customers praised the kindness and professionalism of the medical staff, several reviews highlighted issues with the front desk staff being rude or unhelpful.
Appointment Scheduling
Numerous customers experienced significant delays and issues with appointment scheduling, including incorrect hours and long wait times, leading to frustration.
Quality of Care
Patients generally reported positive experiences with the medical care received, particularly during procedures like IUD insertions, with many feeling comfortable and well-informed.
Communication Issues
Several reviews pointed out poor communication regarding appointment confirmations, insurance issues, and the handling of patient inquiries, which contributed to dissatisfaction.
Facility Conditions
While some customers noted cleanliness and a welcoming environment, others reported concerns about the overall organization and professionalism of the clinic.