Staff Kindness
Many customers praised the staff for being kind, empathetic, and professional, making them feel comfortable during their visits.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding several hours, which caused frustration among patients.
Communication Issues
Several customers reported problems with appointment scheduling and communication, including cancellations and lack of follow-up.
Mixed Experiences
While many had positive experiences with care and treatment, others reported unprofessional behavior from some staff members, particularly at the front desk.
Facility Cleanliness
The clinic was generally noted for being clean and well-maintained, contributing to a positive atmosphere for patients.