Planned Parenthood - Franklin Township Center

3.7

157 reviews

Business Details

https://www.plannedparenthood.org/health-center/new-jersey/somerset/08873/franklin-township-center-3887-90900?utm_campaign=franklin-township-center&utm_medium=referral&utm_source=yext

About

Reproductive Health ClinicAbortion Clinic

Visit the Planned Parenthood health center in Somerset, NJ for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Franklin Township Center

1323 Route 27, Somerset, NJ

08873, United States

Get Directions

Hours

Monday9:00 AM - 4:30 PM

Tuesday10:00 AM - 4:30 PM

Wednesday11:30 AM - 7:30 PM

Thursday10:00 AM - 4:30 PM

Friday10:00 AM - 4:30 PM

Saturday8:00 AM - 4:00 PM

SundayClosed

2024-11-29Closed

2025-11-27Closed

2025-12-24Closed

2025-12-25Closed

2025-12-31Closed

2026-01-01Closed

2026-01-19Closed

2026-02-16Closed

2026-05-25Closed

2026-06-19Closed

2026-07-04Closed

2026-09-07Closed

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Reviews

3.7

157 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and compassionate, although some reported rude behavior from specific front desk employees.

Wait Times

Several reviews mentioned long wait times, with some customers expressing frustration over delays despite having appointments.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a comfortable experience for patients.

Professionalism

While many staff members were noted for their professionalism and thoroughness, there were instances of unprofessional behavior that negatively impacted patient experiences.

Communication

Some customers experienced issues with communication regarding test results and appointment confirmations, leading to dissatisfaction.

NB
Niklas Birse
Oct 17, 2025
5.0
Great customer service!
JV
Juliana Vidal
Oct 17, 2025
5.0
I just moved to NJ from NY and have been going to planned parenthood for a couple years now and the transition was nothing short of seamless and amazing. I haven’t gotten the chance to transfer my insurance over but the front desk assured me that all is well and allowed me to continue my visit as normal. I’m definitely coming back and would recommend PP to everyone I know especially this location they were so helpful!!
TV
Tapia Villar
Oct 15, 2025
1.0
What's the point of making an appointment if I waited almost 3hours to see a doctor?. Unreal.
LB
Luisa Barriento
Aug 29, 2025
2.0
Front desk was polite but the doctor confused me for another patient and really didn't pay attention to my concerns
NS
Nehanda Scott
Aug 28, 2025
5.0
Cindy and Shanelle were really nice, effficient and fast. Shanelle was very personable and kind , she made the experience less nerve wrecking.