Planned Parenthood - Carol Whitehill Moses Center

3.1
221 reviews
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Business Details

1225 4th St. NE, Washington, DC
20002, United States
(202) 347-8512
https://www.plannedparenthood.org/health-center/district-of-columbia/washington/20002/carol-whitehill-moses-center-4221-90230?utm_campaign=carol-whitehill-moses-center&utm_medium=referral&utm_source=yext

About

Reproductive Health ClinicAbortion Clinic
Visit the Planned Parenthood health center in Washington, DC for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Carol Whitehill Moses Center
1225 4th St. NE, Washington, DC
20002, United States

Hours

Reviews

3.1
221 reviews
5 stars
105
4 stars
7
3 stars
7
2 stars
15
1 star
87

What are people saying?

AI-generated from customer reviews

Staff Performance

While many customers praised the staff for being friendly, caring, and professional, there were also reports of rudeness and unprofessional behavior from some employees.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding several hours, which caused significant frustration among patients.

Facility Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a comfortable environment for patients.

Communication Issues

Patients expressed dissatisfaction with the clinic's communication, particularly regarding appointment confirmations, billing transparency, and responsiveness to inquiries.

Patient Care

Overall, many patients felt that the care provided was compassionate and thorough, although some reported feeling dismissed or not adequately listened to by certain providers.
  • AS
    ARIA SPENCE
    Oct 15, 2025
    1.0
    ANSWERING AND PRETENDING THAT THEY CANNOT HEAR. “I’m sorry? Hello?” Unacceptable. 11:22 AM it’s a recorded line and I don’t press mute.
  • SL
    Stephanie Lopez
    Sep 18, 2025
    5.0
    I’m so happy to share that this location has helpful and caring staff members , I wanted to take the opportunity to acknowledge specifically Ms. Nereida , Ms. Monisha and Ms. Makaiha for putting all their efforts to help my sister during her visit here . They have made this experience comforting for my sister especially in a time of sensitivity . We highly recommend people to come to this location if you’re seeking medical services or support!
  • PK
    P K
    Sep 13, 2025
    2.0
    Initially, you find yourself waiting idly while staff in the back area engage in laughter and conversation, seemingly unconcerned with their tasks. It often takes at least 30 minutes for them to call your name. When they do, names are called in groups from the front to the back, resulting in an additional four-hour wait before you are finally invited to the back to be seen !
  • BB
    Bri
    Aug 29, 2025
    5.0
    My visit went great today. Parking sucked but I also don't know if they have their own. The facility was really nice, new , and clean.The staff was really nice and informative and made sure I was completely comfortable and all my questions were answered. I would highly recommend. I would highly recommend
  • MU
    Malik Utley
    Aug 28, 2025
    1.0
    This is from my 1 annd only experience at parent planhood dc, they are very nasty and unwelcoming to men, not all the nurses but majority have a strong hate for men and it’s very apparent from how they speak to you and the lack of respect they have for the people coming to provide their partner/friend with support. I highly recommend and strongly urge you on sending her with a female friend or picking her up after the procedure.
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