Planet Hollywood New York

Reviews

• PS

  PATRICIA SERRAR

  5 days ago
  5.0
  Expérience à faire. Accueil super sympa. La personne qui nous a accueilli parlait français, ce n'est pas souvent 😉. Ribbs excellents. Les portions sont plus grande qu'en France, et les tarifs aussi 😂🤣. Les boissons gazeuses sont visiblement à volontées. Sur l'addition vous choisissez le montant du pourboire que vous voulez donner, 18, 20 ou 22% du montant total de l'addition. Prévoir des repas entre 50 et 60 dollars par personne avec une boisson et un plat.
• BM

  Brian Michaels

  6 days ago
  1.0
  Extremely disappointing. My food was fine, though my wife hated hers. Almost no attention from server. Music was too loud to have conversations across the table. But most of all, this place has NOTHING to do with Planet Hollywood anymore, or even Hollywood. It's just a very plain restaurant that took over the name. No themed menu, no real Hollywood decor, they no longer have any movie memorabilia (aside from a few reproductions of newspaper/magazine covers by the restrooms). If I had known that it was Planet Hollywood in name only, I never would have gone there. Occasionally playing a movie-related music video on a couple TV's does NOT make it feel like a Hollywood theme.
• TC

  Timothy Ciangiola

  6 days ago
  5.0
  Chris the host was awesome very sweet and polite. Carlos our server was very polite and attentive I ordered a Philly cheese steak burger, penne chicken and broccoli shrimp florintine spaghetti... I also ordered a long Island iced tea and a peach sour. All the food was amazing and the drinks were made to perfection. I am so glad I chose planet Hollywood to eat today and recommend anyone to try them.
• CP

  Carlos Hernandez De Pena

  Oct 31, 2025
  2.0
  This is a cool looking restaurant, but I would not suggest coming here. It’s your typical American cheap food with low quality and high prices for the location. Our waiter was kind of nice but also rude in his own ways. We tried to change our order, literally right after making it, and the person said that they could not change it or cancel it even though it had been less than 10 seconds later. I guess people like this place because it’s good for big parties because the place was empty, on a Friday evening. That should have been the dead giveaway.
• MM

  Millicent Mullins

  Oct 12, 2025
  1.0
  Truly one of the worst service I had ever received and we weren’t even allowed inside. Since it was comic con weekend and after a long day of walking around two my friends were super hungry and I decided I needed to eat too since we didn’t have a chance to eat all day. My two friends really wanted to eat at planet Hollywood since they had the Tokyo Goul promotion going on. We went to the pop up store first. The guys working there were absolutely amazing!!!!! After my friends bought what they wanted we decided to go up to the restaurant side and see if we can a table for three. My friend went to the host asking if there’s anything available. The host immediately thought we were talking about the gift shop but when she clarified that we wanted to eat then things started taking a left turn here. The host asked us if we had reservations and we didn’t. Which was fine if we had to have reservations to get in at all beforehand we would have never tried for the night. However we never saw anything about that and I wish the host could have been straight up honest with us. Instead the host got immediately snarky and rude with us. Acting like he was better then us. My friend tried multiple times in the span of three minutes to see maybe if we could leave a phone number with them if that was possible. The host kept walking away trying to help other guest without an ounce of politeness or professionalism. No excuse me for a second I have to help out another party or I’m so sorry I have to take care of this real quick, or anything just straight up ignored us. My friend was starting to uncomfortable and frustrated at this point because no one out of the three of us weren’t trying to mean or anything, we just wanted a clear straight answer. We asked how long the wait time would be the host said it was 15 minutes and to just wait it out. We are in the middle of Times Square and there was nowhere to wait inside so that’s why we wanted to ask if could possibly leave a phone number and come back. After the fourth time the host left us I decided to step in and ask if I could leave my phone number instead for a party of 3. All he did was give me a nasty smirk trying to laugh it off saying these exact words “it’s a 15 minute wait maybe 30, just wait it out.” At this point I knew we weren’t welcomed at all and gave up and went back to the gift shop. (Again to those guys working the gift shop you are super cool). The host clearly gave off this big ego with the vibe that PLANET HOLLYWOOD (a chain that is just now reopening a few locations because they were struggling for years to serve frozen food) is this super exclusive club and we aren’t allowed in. I truly would not be writing this review up if there was a clear answer about getting in or not. We would of totally fine if we straight up told no and we would of completely understand instead of this just “wait it out”, smirking in our faces and the attitude. I hope to whoever the host was around 6:30 yesterday (10/11/25) is having a better day because I would hate to treat others the way you do like that on first impressions. It doesn’t make the restaurant look good if there’s attitude already at the door. Go to the hard rock instead, it’s still the same (chain with frozen food) place with ten times the service and the food tastes better.