Staff Performance
Customers consistently praised the staff for being friendly, helpful, and attentive.
Cleanliness
The gym is frequently noted for its cleanliness, with many reviews highlighting well-maintained facilities.
Equipment Issues
Several customers reported issues with broken equipment and a need for more machines, particularly during busy hours.
Crowded Conditions
Many reviews mentioned that the gym can get very crowded, especially during peak hours, leading to waits for equipment.
Customer Service
There were mixed reviews regarding customer service, with some praising responsiveness while others reported issues with misinformation.