Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Planet Fitness
Edgewood Towne Center, 1635 S Braddock Ave, Pittsburgh, PA
15218, United States
Hours
Reviews
4.3
698 reviews
5 stars
448
4 stars
123
3 stars
48
2 stars
24
1 star
55
What are people saying?
AI-generated from customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and locker rooms, with reports of overflowing trash and dirty facilities.
Staff Behavior
Customer experiences with staff varied widely, with some praising their friendliness while others reported rudeness and unprofessional behavior.
Equipment Quality
Feedback indicated that while some new equipment was appreciated, there were complaints about outdated or broken machines, as well as a lack of essential equipment like squat racks.
Customer Service
Several customers expressed frustration with the cancellation process and perceived poor customer service, including rude interactions and unresolved issues.
Atmosphere
The gym was described as having a friendly atmosphere by some, but others noted discomfort due to the presence of non-gym-goers and safety concerns.
- RJR Johnson1 day ago2.0My very first day walking into this gym. I had a very poor interaction with the manager. While I was working with one of the people who were at the desk who was attending to me while I checked in, he looked over and came as if he is going to assist, but he would not hear me out and allow me to say what it is I needed it. He just assumed what I needed. I continuously try to tell him to stop so that he can hear me out and he kept saying he understood what I needed and he still did not get accomplished what I was trying to get accomplished. That is very poor customer service when I asked who the manager was he said me so that just made it even worse. That’s how I found out he was the manager.
- EHEvan HunterNov 4, 20251.0Showers suck , don’t even work, if u come to use anything in bathroom don’t come here , go to another one this one will have u ready to cancel !!
- CCCheyenneOct 31, 20255.0Love it!
- AKAlex KaskeyOct 19, 20252.0Toilets are consistently clogged and utterly foul on the weekends. The grips on all the new plate loaded machines have been defective since they got them. The grips rotate, which theyre not supposed to do, making the machines difficult to use and increasing the risk of injury.
- PPParkerOct 16, 20251.0What kind of huge gym like this has 0 squat racks are we actually kidding