Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
302 reviews
5 stars
198
4 stars
42
3 stars
20
2 stars
6
1 star
36
What are people saying?
AI-generated from customer reviews
Staff Performance
Staff members are generally friendly and helpful, but some reviews mention rude or condescending behavior from specific employees.
Cleanliness
The gym is frequently noted for its cleanliness, although there are complaints about the women's locker room and showers.
Facility Size
Many customers feel the gym is too small and overcrowded, especially during peak hours, leading to a frustrating workout experience.
Equipment Availability
While the gym has a decent amount of equipment, some customers express dissatisfaction with the limited variety and removal of certain machines.
Customer Service
Customer service experiences vary widely, with some praising the responsiveness of management while others report negative interactions.
- RORyan O'Donnel1 day ago5.0Never too crowded when I go.
- VRVicki RunyanOct 30, 20255.0Thanks, Andrew - You’re the best!
- YLYehuda LeviOct 8, 20255.0THE NEW MANAGEMENT MAKES THE AMBIANCE TRULY PROFESSIONAL ALL THE STAFF GREAT AND SUPER NICE 👌 THE NEW MANAGER NOAH IS A TRUE PROFESSIONAL AND EFFECTIVE LEADER I LOOOOOOOOOVE THIS PLACE 💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💯😎
- BBBertha BryanSep 22, 20255.0Nice
- JMJehu MedinaSep 7, 20251.0I have had many Planet Fitness memberships throughout the state of Arizona. Prescott, Tempe, Central Phoenix, and always have had a great experience. This location in Cottonwood is way too small. During rush hour it gets packed like sardines. The place is so small during the winter, windows get foggy and is super gross. I think is funny how they have a sign at the front door that says max capacity 230 members when they have 20 machines and max capacity is 15 people. After many years of Planet fitness in many different cities and had great experience. However, this location is way too small for my liking and not worth it anymore. Many bigger gyms, which are not crowded and you have room to breathe. LOCATION TO SMALL FOR A PLANET FITNESS. Sing says max capacity 200 being realistic max capacity 20 people with 15 machines inside.