Planet Fitness

4.6
465 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
487 Hwy 71 W, Bastrop, TX
78602, United States

Hours

Reviews

4.6
465 reviews
5 stars
388
4 stars
31
3 stars
22
2 stars
6
1 star
18

What are people saying?

AI-generated from customer reviews

Cleanliness

The facility is consistently reported as clean and well-maintained by multiple customers.

Staff

Staff members are frequently described as friendly, helpful, and professional, contributing positively to the gym experience.

Equipment Availability

While many customers appreciate the variety of equipment, there are complaints about overcrowding and some individuals monopolizing machines.

Air Conditioning

Several reviews mention issues with the air conditioning, particularly during peak times, making the gym uncomfortable.

Membership Issues

There are significant concerns regarding membership cancellation processes and communication, with some customers feeling misled or frustrated.
  • KL
    Kevin Lee
    5 days ago
    5.0
    Amazing gym. Wide variety of equipment, super duper friendly staff, really clean. I wish equipment can repair faster tho.
  • ER
    Eminent Reign
    Nov 6, 2025
    1.0
    Poor Manager Management 2:30pm 11/6/25, social skills, problem solving, ethics, communication, customer service training highly needed!!!! SMH 2025!!!!
  • JM
    Julie Moss
    Nov 4, 2025
    5.0
    I love my gym! Planet Fitness in Bastrop is super clean and staff are friendly and accommodating. I love that the staff is diverse…all shapes and sizes! My guy Aaron is a pleasure to see and always greets me by name.
  • DZ
    D Z
    Oct 13, 2025
    3.0
    You guys need more sit down elliptical machines. There’s only two and the people who use them hog them. I swear this morning I walked by one lady’s time showed 68 min!! I thought the limit was twenty! C’mon staff get with or get more machines!! Twice now I haven’t been able to use them.
  • BB
    Barrett B
    Oct 4, 2025
    5.0
    This is the nicest Planet Fitness I have been to on the Black Card. The staff are great and the facilities are kept clean!