Planet Fitness

4.3
218 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
293 State Route 104, Oswego, NY
13126, United States

Hours

Reviews

4.3
218 reviews
5 stars
140
4 stars
39
3 stars
13
2 stars
7
1 star
19

What are people saying?

AI-generated from customer reviews

Cleanliness

The gym is frequently praised for its cleanliness, with many customers noting well-maintained facilities.

Staff

Staff members are generally described as friendly and helpful, although there are some reports of rudeness and inconsistency in service.

Equipment Availability

Customers appreciate the variety of equipment available, though some express concerns about overcrowding and limited free weights.

Atmosphere

The gym is noted for its welcoming and non-judgmental environment, making it comfortable for newcomers.

Customer Service Issues

Several reviews highlight frustrations with membership cancellation processes and inconsistent communication from management.
  • JB
    Justin P. Buendia
    Nov 5, 2025
    5.0
    Very clean location, perhaps one of the cleanest I've been to. Keep it up
  • RR
    Ryu Ruy
    Nov 2, 2025
    5.0
    Great place, superclean,👍👍👍👍😁😁😁😁
  • MD
    Michelle D
    Oct 24, 2025
    3.0
    Music is way too loud!
  • TH
    Tracy Haynes
    Oct 20, 2025
    5.0
    Friendly staff, clean gym.
  • KS
    Kirt Singh
    Aug 23, 2025
    5.0
    This location is clean and has a lot of equipment to use. Emma was so helpful and friendly with customer service. I would highly recommend stopping in just because of her amazing attitude.