Cleanliness
The gym is consistently reported as clean and well-maintained, with many customers appreciating the cleanliness of the facilities.
Staff Attitude
While some staff members are praised for being friendly and helpful, others are criticized for being rude or unengaged, leading to mixed experiences.
Equipment Availability
Customers noted that while there is a good variety of equipment, issues with broken machines and overcrowding during peak hours were common complaints.
Membership Issues
Several reviews highlighted difficulties with membership cancellations and billing practices, leading to frustration among customers.
Atmosphere
The gym is generally described as having a positive and welcoming atmosphere, although some customers reported negative interactions with other members.