Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
595 reviews
5 stars
369
4 stars
113
3 stars
33
2 stars
17
1 star
63
What are people saying?
AI-generated from customer reviews
Overcrowding
Many customers reported that the gym is consistently overcrowded, especially since the closure of a nearby location, making it difficult to find available equipment.
Cleanliness
While some customers praised the cleanliness of the gym, others noted issues with locker room sanitation and equipment maintenance.
Staff Behavior
Feedback on staff behavior was mixed; some praised the friendliness and helpfulness of the staff, while others criticized management for being rude or unprofessional.
Equipment Quality
Customers generally appreciated the quality and newness of the equipment, although some mentioned that certain machines were often out of service.
Customer Service
Several reviews highlighted poor customer service experiences, particularly regarding membership issues and lack of responsiveness from staff.
- VRVictoria ReadNov 7, 20255.0Had a little emotional hiccup but the manager Amber took the situation and was able to listen and solve the issue. I take my fitness journey seriously as it’s more of emotional therapy for me rather than just changing for better body image so I appreciate the effort to actually hear me in a moment of discomfort. Thank you!
- DTDaniela TiramisùNov 4, 20251.0Overcrowded and not enough machines. To use black card spa you have to go back upstairs for every amenity you need to book then go back down to use it. And not sure why not the lower level always smells like vomit.
- MBMeagan BarkerNov 2, 20252.0I’ve been going here for over a year, when I first started it was amazing. Not crowded and I could be in and out within 1 hour. Now I can’t even get through a full workout, machines are always taken for extended periods of time, and teenagers just stand around chatting around machines. The most recent thing, I’m sure it is from the rain we had the other day but it smells like death downstairs and I cannot hold my breath for an entire workout. I am able to do half of a workout (not in order) upstairs but need the machines downstairs where it smells HORRIBLE. At least close the location until you figure it out.
- MLMoore LeeNov 1, 20254.0"Unfortunately, the gym is dirty and crowded, and there is no 24-hour service."
- MKmake it knockOct 20, 20251.0It’s really disgusting when you finish your workout 40 minutes before closing time but yet you still can’t purchase a drink like who manages this place????