Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
316 reviews
5 stars
221
4 stars
53
3 stars
17
2 stars
5
1 star
20
What are people saying?
AI-generated from customer reviews
Cleanliness
The gym is consistently reported as very clean, with staff frequently seen cleaning equipment and facilities.
Staff Attitude
While many customers praise the staff for being friendly and helpful, there are several complaints about rudeness and unprofessional behavior from some employees.
Membership Issues
Multiple reviews highlight frustrations with membership cancellation processes and unexpected fees, leading to dissatisfaction among customers.
Equipment Quality
Some customers express disappointment with the lack of new equipment and maintenance issues, while others appreciate the variety available.
Atmosphere
The gym is generally described as a welcoming and non-intimidating environment, appealing to a diverse range of fitness levels.
- DADulat Abdikarimov1 day ago5.0They allow truckers to park(in front of the road) and sleep after work out. Thanks🫶🏽
- NNNicholasAug 14, 20255.0Isn't too bad here
- AHAnthony HAug 7, 20255.0I truly enjoy and recommend Planet Fitness in Pikeville.They have great selection of equipment for strength training and cardio. The black card is worth investing in especially if you enjoy tanning. The hydro and massage chairs are great post workout. The atmosphere is great. A truly judgemental free zone. 24 hour access is a life saver. If your looking for a new gym or thinking about starting a gym come check them out. Staff are super friendly and courteous.
- JSJustin SheltonJul 15, 20251.0My wife went in to cancel her membership then one of there workers told her to just freeze her account, well a few months later they took out 50 dollars for the yearly fee and we have been calling and calling for a month trying to get our money back. Total garbage way to do business
- FNFirst Name Last NameJul 13, 20255.0Dad excellent hydro chairs and their tanning beds were so clean customer service absolute best thank you guys being alive