Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
1,039 reviews
5 stars
657
4 stars
166
3 stars
73
2 stars
28
1 star
115
What are people saying?
AI-generated from customer reviews
Staff Professionalism
Several customers reported unprofessional and rude behavior from staff members, leading to negative experiences.
Cleanliness
While some customers praised the cleanliness of the gym, others noted issues with dirty bathrooms and equipment.
Customer Service
Mixed reviews on customer service; some staff were described as friendly and helpful, while others were criticized for being dismissive or rude.
Equipment Maintenance
Customers expressed concerns about broken or poorly maintained equipment, impacting their workout experience.
Facility Condition
The gym has received positive feedback for recent renovations, but some areas still need improvement.
- JGJavier Guerrero4 days ago5.0It had all the machines I needed, and the manager, Kalen Elkins, was super professional and gave me excellent service and info.
- RRrahul6 days ago1.0This location team is so rude .I recommend to everyone not visit this I thought it is only one person . I got same from everyone .
- WRWill RodriguezOct 27, 20255.0We loved the new place.
- LLLissyOct 25, 20255.0I typically go around 9-10pm. The gym is always clean. The people at the front desk are friendly.
- KKKUCOct 3, 20251.0I’m currently sitting in my car outside the gym because I’m beyond frustrated with the experience I just had. Jordan was incredibly unprofessional and clearly not suited for customer service. He took his time assigning me to a bed, which shut off after just 2 minutes. When I asked him to restart it, I walked away assuming he was restarting the same bed, but instead, he reassigned me to a completely different one without saying a word. He watched me walk off without making any effort to clarify, then just sat behind the counter while I came back confused. To make things worse, I had to scan my QR code each time just to be reassigned, which made the process even more frustrating. When he finally assigned me to bed 4, someone was already on it. After several failed attempts and zero communication from him, I gave up and left. I told him his service was terrible, and instead of taking any responsibility or apologizing, he talked back with an attitude. I’ve had my fair share of issues at this location, but never anything like this. I genuinely look forward to my massage at the end of every workout, it’s supposed to be the relaxing part of my visit, and today’s experience was the complete opposite. I come here almost every day, and this kind of treatment is unacceptable, a manager needs to address this immediately.