Planet Fitness

4.6
585 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3202 E Greenway Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.6
585 reviews
5 stars
483
4 stars
46
3 stars
13
2 stars
7
1 star
36

What are people saying?

AI-generated from customer reviews

Cleanliness

The gym is frequently praised for its cleanliness, with many customers noting well-maintained facilities and equipment.

Staff Attitude

Most reviews highlight the friendly and helpful nature of the staff, contributing to a positive gym experience.

Equipment Issues

Several customers expressed frustration with frequently broken equipment and delays in maintenance, impacting their workout experience.

Membership Perks

Some customers are disappointed with the removal of certain perks like free food and 24-hour access, leading to dissatisfaction with the membership value.

Atmosphere

The gym is generally described as having a welcoming and positive atmosphere, though some reviews mention issues with loud music and disruptive behavior.
  • KF
    K Flow
    3 days ago
    1.0
    Management here will give you insane amounts of attitude at 8:30 am. Shannon treats you with no respect and has a power trip. Said she was gonna kick me out for just explaining to her she’s having a power trip so she kicked me out of the location. I hadn’t cussed or been belligerent until after she was disrespectful and hen proceeded to kick me out of the gym before I could even workout. The whole issue was I didn’t have a black card for this location. Which is literally a extra $10 I said I’d pay but she didn’t need to walk into the men’s locker room and make everyone feel uncomfortable to come get me just so she can give me attitude and kick me out when I said I’d pay for the black card, pretty stupid if you ask me, now she says she’s gonna try and block me from planet fitness so I’d definitely think about firing this lady
  • CC
    Caio Cora
    Oct 21, 2025
    1.0
    Terrible costumer service. The female , probably the manager, rude person, has no idea on how to deal with costumers.
  • CC
    Camper Clod
    Sep 22, 2025
    5.0
    clean areas and good service.
  • ST
    Saraya Turcotte
    Sep 2, 2025
    5.0
    Always a great experience at this location. Never too busy. The busiest time seems to be after 4/5PM. Cleanly and the employees are all nice and accommodating.
  • SO
    Steven Oberg
    Sep 2, 2025
    1.0
    The same equipment breaks always. Then it is broken, for more then 6 weeks. Using equipment to get in shape is the key. However, if that said equipment is not available due to breaking often, most would replace it, NOT CONTINUE TO SERVICE IT. The staff do what they can, and for the most part are on our side about how this inconvenience is starting to become a problem. So much so, I have asked the process to end my membership with planet fitness. There is no point going to another location just to use equipment that is constantly broken at another. That is what you call INCONVENIENCE.