Cleanliness
The gym is consistently reported as very clean, with many customers praising the staff for their efforts in maintaining cleanliness.
Friendly Staff
Customers frequently mention the friendliness and helpfulness of the staff, particularly highlighting individuals like Lyndze, Monique, and Darion.
Welcoming Environment
The gym is described as having a welcoming atmosphere, making members feel comfortable and accepted.
Equipment Availability
Many reviews note that the gym has a good variety of equipment and is not overcrowded, allowing for a pleasant workout experience.
Customer Service Issues
Some customers reported issues with front desk staff being unhelpful or inattentive, leading to negative experiences.