It's an alright gym by itself, however service is absolutely atrocious. All they do is mislead you to scam for money. I've been informed that my membership was canceled and then they charged me anyways. And because they were unable to charge my account properly they applied the late fee to my account without any prior notice whatsoever. I know I am not the only person with this issue. Unless they fix that I'd recommend other gyms in the area.
This location is on the smaller side but was clean and the employees were helpful
I am not a member of Planet Fitness, but, upon visiting my family in Reading, my sister and brother who are members recommended me trying it out while I was visiting. I have to say it was clean...even the members understood the assignment, which is a hard thing to do in gym culture! Members cleaned and returned equipment to where they got it! There was plenty of equipment for me to get an awesome workout...I am an instructor and personal trainer and love to plan my own workout not using machines. The locker rooms were clean and uncluttered...I only used the restroom area, though, so that is the only area my comment applies to. BUT the best part of my visit was the STAFF! Chaz and Zach at the front desk greeted me, were very friendly, smiling (!), and helped me find the best option for my short stay there. They made my day and I want them to know to keep doing what they are doing because I am sure my day wasn't the only one brightened by these two!
KP
Kiril Pavlenko
Aug 27, 2025
Smallest planet fitness I ever been to.
I travel a lot and workout in different planet fitness locations all around US. I have worked out in NJ,CA,PA, IL u name it.
This planet fitness location is the smallest I ever entered.
People would say it's better to have something than nothing, true but I don't really understand priorities of this gym.
Why would you need full zise spa section ( which is empty in top hour (5 p.m.), and at the same time have 0 equipment for calisthenics (pull up bar section) like in any other planet fitness?
That just does not make any sense.
Was my first time and the last one, unfortunately would rather ride 10 minutes more but have more equipment inside of the gym, than useless spa😮💨
WO
William Owens
Aug 22, 2025
Update: We have filed a lawsuit
Update: Our daughter was 14 at the time, now 15
My kid used to come to this location with friends and was hit on and sexually harassed by two adult staff members, one being the taller assistant manager with glasses, and the other the staff member with a light-medium complexion and glasses, typically with the assistant manager. When I went in to discuss this with the manager, she dismissed my concerns, defended the employees, and even pressed me to remove my original review discussing the issue, all while speaking to me in a rude and dismissive tone.
I later discovered that my original review had been taken down, so I am carefully rewriting it here without using direct names. If you have kids and are considering signing them up at this location, I strongly recommend looking elsewhere.