Planet Fitness

4.6
816 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
275 State Route 10 E, Succasunna, NJ
07876, United States

Hours

Reviews

4.6
816 reviews
5 stars
667
4 stars
61
3 stars
37
2 stars
7
1 star
44

What are people saying?

AI-generated from customer reviews

Staff Excellence

Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Branch, Karen, and Big Mike.

Cleanliness

Many reviews highlighted the gym's cleanliness, although there were some complaints about hygiene issues in specific areas.

Welcoming Atmosphere

The gym is noted for its welcoming environment, with staff making efforts to greet members and create a positive experience.

Equipment Availability

Some customers mentioned that the gym can get crowded, making it difficult to access certain machines during peak times.

Customer Service

Several reviews emphasized the excellent customer service, particularly during the sign-up process, with staff being patient and informative.
  • AM
    alaina miele
    4 days ago
    5.0
    Mikey P and Glenn are AMAZING. They create the most welcoming environment, and are super knowledgable
  • AG
    Aizik Guevara
    Nov 6, 2025
    5.0
    Retro Fitness was a Good friendly environment. I took a tour there with Karen and she was extremely kind and helpful with the whole application process.
  • EG
    Ellen Gavagan
    Nov 3, 2025
    5.0
    The gym was clean, and the staff was great - super friendly and knowledgeable. Mikey gave me a fantastic tour, and explained all the membership packages. I can’t wait to get started on my workout journey :-)
  • CC
    Charlie
    Oct 30, 2025
    1.0
    Staff is very rude and most of the time ignoring you. As a person of color I also feel a little discriminated against, everyone else seems to be getting greeted at the door with smiles except for me.
  • JM
    John MacDonald
    Oct 13, 2025
    2.0
    If you only want to do cardio this is the gym for you. Then again you don't see many members on all 50 CARDIO machines, which take up half the facility, going any faster than a brisk walk. The energy there is low and doesn't give you motivation to train. I've been a member of many gyms and workout almost everyday. Planet fitness is one of the worst gyms I've ever trained at when it comes to the atmosphere. It doesn't give you the motivation to get in shape or achieve your goals. Yes that's generalized. Like I said, way too many cardio machines taking up way too much space and that limits your opportunity to get on a life fitness weight machine hoping to work on specific body parts appropriately. Unless you standing next to the machine waiting for the other member to finish you may not have another opportunity. I love working out, always have, and this gym actually makes me consider giving up and go eat fast food, drink, and get fat.