Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
1,141 reviews
5 stars
816
4 stars
174
3 stars
63
2 stars
27
1 star
61
What are people saying?
AI-generated from customer reviews
Staff Performance
The staff is frequently praised for being friendly, helpful, and professional, although some reviews mention unprofessional behavior from certain employees.
Cleanliness
Many customers appreciate the cleanliness of the gym, particularly in workout areas and restrooms, though there are complaints about inconsistent cleanliness in the showers.
Facility Issues
Numerous reviews highlight ongoing issues with the showers, specifically the lack of hot water and maintenance problems.
Equipment Availability
The gym is noted for having a good selection of equipment, but some customers feel it is smaller compared to other locations.
Customer Service
While some customers report positive experiences with customer service, others have encountered billing issues and unhelpful responses from staff.
- MMMary MontalvoOct 28, 20255.0⭐️⭐️⭐️⭐️⭐️ Great Experience at Planet Fitness – Trail Lake Drive! Every time my husband and I visit this Planet Fitness, we’re greeted by such a friendly and welcoming staff. The manager, Dominique, is awesome—always professional, kind, and hands-on. He checks in with members, makes sure everything’s running smoothly, and even helps with cleaning himself! The assistant manager and front desk team are always polite and helpful too. A big shout-out to Patricia, who keeps the women’s restroom and other areas super clean. She’s always friendly and does a great job. This gym is clean, well-run, and has an amazing team that truly cares about their members! 💜
- AJAlison M JonesOct 10, 20251.0Staff are always on their phone even when you walk in, no welcome in and not being nice, the worst gym place to walk into, staff don't care about their customers.
- AJAdolis JardinesSep 26, 20255.0Quiet, clean,and few people around.
- SMSarah Marie MattinSep 11, 20253.0Staff is great!!! I like the sitting area too. But no hot water is the worst thing ever. 😫
- HCHairon CalvoAug 30, 20255.0The best staff and gym ever. I love that guys. The are so great and help you whit everything, that gym is clean 24x7 I love work out over there. Me encanta esta locación es súper acogedora y los trabajadores son muy carismáticos se los recomiendo team.