Facility Status
Many customers reported that the gym was closed for renovations, causing frustration for those who traveled to visit.
Staff Performance
Overall, staff members were described as friendly, helpful, and professional, with some standout employees receiving specific praise.
Cleanliness
The gym was frequently noted for its cleanliness, although some reviews mentioned issues with the showers and locker rooms.
Equipment Issues
Customers expressed concerns about the availability and organization of equipment, particularly for weight training, with some machines being overcrowded.
Customer Service
Mixed reviews on customer service; while some praised staff for their assistance, others reported negative experiences with responsiveness and professionalism.