Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
754 reviews
5 stars
498
4 stars
135
3 stars
50
2 stars
14
1 star
57
What are people saying?
AI-generated from customer reviews
Cleanliness
The gym is consistently reported as clean and well-maintained, with clean locker rooms and bathrooms.
Friendly Staff
Customers frequently mention the friendly and helpful nature of the staff, contributing to a welcoming atmosphere.
Equipment Issues
Several reviews express dissatisfaction with the removal of popular machines and issues with new equipment, including functionality concerns.
Customer Service
Mixed feedback on customer service; while some staff are praised, others have been reported as rude or unhelpful, particularly regarding membership issues.
Membership Concerns
Multiple customers raised issues about membership management, including difficulties in cancellation and unexpected charges.
- JRJessie Howard (Roserine)Sep 26, 20255.0Super friendly always clean everybody there has a genuine smile talking to you nothing fake about them and it's nice to run into regulars from my own work I'm getting to give a good head nod to a random person that you see everyday and you never talked to lol
- CSCoral StorySep 24, 20255.0Very clean. Lots of machines. One of the best planet fitnesses I’ve been too.
- JHJay HaggsSep 8, 20254.0A nice lil' gym. I like it.
- KCKevin CroteauSep 1, 20255.0I'm getting massive at planet fitness west! It's a great place to get big or lose weight on your own also to bring your family into!!
- CBColeen BiggsAug 28, 20251.0Be careful with memberships. They are a scam and so are some of the staff and the manager. Thought I upgraded from a classic to a black card. Then decided to cancel membership all together and showed up to location only came to find out they created two accounts and only the classic was cancelled. Cancelled black card (or so I was told by the staff ) and went about my day. 6+ months later get hit with 379.00 charge. Talked to the manager and said there were no notations on the account and that only corporate can do refunds. Corporate verbatim on their automated services state they DO NOT do refunds, only home sites can. So lied to twice. Now I have to go there again and recancel my canceled membership. Find a different gym. Not worth it.