Cleanliness
Many customers praised the gym for its cleanliness, noting well-maintained facilities and frequent cleaning.
Staff Friendliness
Overall, the staff received positive feedback for being friendly and welcoming, although there were some complaints about unprofessional behavior from specific employees.
Equipment Quality
Customers appreciated the quality and variety of equipment available, with many noting that it was well-maintained.
Customer Service Issues
Several reviews highlighted significant issues with customer service, particularly regarding membership cancellations and staff responsiveness.
Crowd Levels
While some customers found the gym to be crowded at times, many appreciated that it was usually not overly busy and had enough machines available.