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Cheryl M Rossi
Oct 1, 2025
I have been going to Planet fitness in Yarmouth, MA for over 8 years. There was always a constant turnover with employees and managers. The bathrooms were always dirty, no toilet paper in stalls, paper towels were empty, machines broken etc. It was completely horrible until Nancy came to work as the manager. She was extremely helpful and was a one woman show. Even though she worked allot of hours, she smiled and actually cared. The gym was completely transformed. She made a difference in the members and we all loved her. However, now that she is gone (no fault of her own) the floors are back being dirty, dust everywhere, bathrooms are dirty, main floor dirty, and it’s really upsetting to go to the gym everyday and see the place a mess. We now have a new manager who never smiles. Employees are constantly on their phones and god forbid you ask them to do something, they make it known you are bothering them. I can go to any other planet fitness in Massachusetts and they’re clean and well kept. The planet fitness in Yarmouth is really convenient to my house and I enjoy working out. I just wish the employees and current manager cared as much as our previous manager, Nancy. It’s a shame that no one takes pride in keeping the gym clean. So now we’ll probably go through another round of employees quitting until we get another manager like Nancy. Very disappointing.
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Quel Powers
Sep 23, 2025
Not my home gym but close to work. Can be busy depending on the time of day and weekday. ( after school )
Clean, well maintained gym with friendly staff and plentiful parking near Route 28.
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Jennifer Davis
Sep 4, 2025
The clients are very judgy you got to make sure there's no cameras around because they love to post it. Super busy location. Staff is really nice for the most part it's clean endwell kept
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Robert Topolski (Robb)
Aug 27, 2025
Walked in, walked around, did two sets, and walked out.
The recent "upgrade" is quite a downgrade. It looks like a once popular gym now halfway through going out of business. I don't think that is the intention, but that is the impression that it leaves.
Many of the machines that I use in my routine are gone ... And maybe on some other day I will come back and find new machines/exercises to fit my now machineless slots... But that's not why I came here today. I just wanted to do my workout. These are the things that make you ask, "why?"
The music is STILL too loud. It should not be so loud that it gets through my personal headphones. Complaining about this has not helped in years back, so it probably won't help now. Another improvement would be to get rid of the TV screens. The gym is my escape from that. For these two reasons, I prefer the Hyannis location because the TV screens are higher and easier to ignore and the music level is kept low.